Frequently Asked Questions & Shipping

Please email info@kissmenowcosmetics.com for any inquiries regarding your orders. Please include your order number or first name, last name and zip code. Thank you. 

 

How long does it take to ship?

Due to popular demand processing time may vary from 5-7 business days. (Mon-Fr) 

Some items may be on backorder and will take 2-3 weeks to ship

How do I track my order?

Tracking will be sent via email or phone number that was provided. 

Im allergic to certain ingredients how can I check all ingredients list? 

Please send us an email for full description of ingredients list, no problem at all. 

Return Policy?

All sales final. No refunds. When you purchase, you agree to the no refund policy. 

Lost or stolen packages: Once your package is handed over to USPS or UPS, KMN is no longer responsible for lost or stolen packages. You may file a claim with them. If package shoes delivered on the tracking we cannot refund. 

Incorrect address: We are not responsible for incorrect addresses input at checkout. 

Reshipment fees for returned orders are $15